How many images will we get?
The number of photographs taken depends on many factors, but we generally deliver a minimum of 100-200 images for family sessions, 100 images per hour for events, and 800+ images for an eight-hour wedding.
How long does it take to receive our images?
Weddings take 2-4 weeks, all other sessions are completed within two weeks. Depending on the type of photography service you choose, we’ll either send you a link to a password protected gallery, or give you the code in person at your Image Reveal and Design Session.
What is an Image Reveal and Design Session?
We meet with you after your images have been edited to show you your images for the first time, help design your wall art and/or select options for your book, and talk about the design process. We wrap up by giving you access to share and download all your images from a private gallery. This appointment may be held in either your home or ours.
I’d prefer not to meet again after the photo shoot, is that possible?
Certainly! While we enjoy sharing the first look with you and using our tools to design and digitally preview the best way to display your images, we understand that it may not always be possible or desired.
Events and celebrations do not include Design Sessions, and we offer an “Essential” family session without a Design Session and with a reduced image set. To purchase the full image set from an “Essential” session, you may do so for $200.
Do you travel?
Yes! We know the location of your images is important to you. We do require additional payment to cover modest travel accommodations if you’d like a session outside of the Holland - Grand Rapids corridor. As rates vary by distance, please contact us for an exact amount if you believe the location will be held outside of our typical area of coverage.
What forms of payment do you accept?
We prefer payment via check or cash, but we also accept PayPal, Credit, and Debit cards for an additional 3% fee.
Do you refund wedding deposits on cancellations?
The $500 retainer is non-refundable and guarantees that we will hold the date for you. There are a few rare circumstances when we will refund the deposit – see full contract for details.
Can you hold a wedding date for me?
We can hold your date once we receive a retainer and a signed contract.
We’d like more than 10 hours of coverage, is that possible?
Of course. 10 hours is generally long enough for the typical wedding, starting with getting ready shots, and ending shortly after dancing starts. If you don’t think all the important elements of your wedding will be captured within 10 hours or would like extended reception coverage, our hourly rate is $200, available in half hour increments.
What happens when our coverage ends?
Prior to leaving, we will notify you that we are wrapping up. If there are still events going on that you would like preserved, we are more than happy to stay as long as required at our hourly rate.
We’re ready to book, what’s next?
Great! The first step is to contact us. We require a signed wedding contract (by bride and groom) and a retainer fee of $500. If you would like an engagement session, it must be paid in full at the time of booking. As soon as we have both of those, we're all yours on your big day!
Do you offer wedding payment plans?
We do not offer payment plans, but you may pay however you wish as long as the balance is paid in full two weeks before the wedding. Some clients have chosen to pay a portion every month which we don't mind at all!
If you have additional questions, feel free to email us here.