FREQUENTLY ASKED QUESTIONS - WEDDINGS

 

How long does it take to get our images?

Both our engagement sessions and weddings include an Image Reveal and Design Appointment scheduled 2-3 weeks after the photo session.  We’ll give you access to your online gallery to view and download images at the end of the appointment.

 

What is an Image Reveal and Design Session?

We meet with you 2-3 weeks after your engagement session or wedding to show your images for the first time, design your wall art and/or select options for your book and talk about the design process, and finish by giving you access to view and download all your images.  This appointment is held in either your home or ours.

 

How many images will we get?

The number of photographs taken depends on many factors – the number of guests, the level of coverage, and the types of events.  For a typical 8 hour wedding you should expect no fewer than 500 images, although that number will typically be higher.

 

Do you come to the rehearsal?

We recognize that rehearsal dinners are often a time for extended family and friends to spend additional time celebrating with you.  Rehearsal dinner coverage is available if you’d like to add it to your collection, otherwise we do not attend the rehearsals.

 

We’d like more than 10 hours of coverage, is that possible?

Of course.  10 hours is generally long enough for the typical wedding, starting with getting ready shots, and ending with the reception.  If you don’t think all the important elements of your wedding will be captured within 10 hours or would like extended reception coverage, contact us and we will create a custom quote for you, based on an hourly rate.

 

What happens when our coverage ends?

Prior to leaving, we will notify you that we are wrapping up.  If there are still events going on that you would like preserved, we are more than happy to add additional coverage at an hourly rate.

 

Can you hold the date for me?

We can hold the date once we receive a retainer and signed contract.

 

Do you refund deposits on cancellations?

The retainer fee is non-refundable and guarantees we will hold the date exclusively for you.  (There are a few rare circumstances when we will refund the deposit – see full wedding agreement for details.)

 

Do you travel?

Yes!  We know the location of your ceremony is important to you.  We do require additional payment to cover modest travel accommodations.  As rates vary by distance, please contact us for an exact amount if you believe the wedding will be held outside of our typical area of coverage.

 

What if we’re not sure what collection we need?

We know how frustrating it can be when planning a wedding.  We will work with you to determine the optimal coverage.  If our standard collections do not meet your needs, we will create a custom package for you.  We are always available to answer questions and help you develop your schedule.

 

We’re ready to book, what’s next?

Great!  The first step is to contact us.  We require a signed wedding contract (by bride and groom) and a retainer fee of $500.  If you would like an engagement session, it must be paid in full at the time of booking.  As soon as we have both of those, we're all yours on your big day!

 

What forms of payment do you take and do you offer payment plans?

We prefer payment via check or cash, but we also accept PayPal for an additional 3% fee.  All wedding fees are due two weeks prior to the wedding day.  You may pay however you wish as long as the balance is paid in full by the due date.

 

If you have other questions, feel free to email us here.